Dear Patient,

Al Fal Group is committed to providing a high quality personalised care.

patient surveyWe always want to know how you perceive the service provided by our staff and how we can improve further.  

To help us with this, we have set up a Patient Participation Group (PPG) so that you can have your say in the modification and development of our future services.

We always welcome more patients to join this forum and would like to see it even more representative of all patient groups for example young people, workers, retired, people with long term conditions and people from non-British ethnic background.


YOU ASKED                                            WE DID

More Emergency appointments                 Increased Emergency slots to 50%

Improve telephone access                        Extra staff available at peak times 

TV in waiting area                                    We are looking into the licencing issue...

If you would like to join our PPG please click on the link below and complete the sign-up form:

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions are discussed at this form.

Many thanks for your assistance

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998 and new GDPR rules. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

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